https://jordanklein.journoportfolio.comRSS Feed for Jordan KleinenThu, 11 Jun 2026 00:00:00 +0100https://media.journoportfolio.com/users/509484/uploads/e143f62d-1dde-4b03-9669-65c7ed1dfe87.pdfThu, 11 Jun 2026 00:00:00 +0100https://media.journoportfolio.com/users/509484/uploads/e143f62d-1dde-4b03-9669-65c7ed1dfe87.pdfhttps://substack.com/home/post/p-201508600An essay about structural and cognitive scaffolding: how good communication helps people understand where they are, what matters, and what to do next. This piece connects communication theory, instructional design, and systems thinking to show why clarity is not just about simpler language, but better support.Wed, 10 Jun 2026 00:00:00 +0100https://substack.com/home/post/p-201508600https://substack.com/home/post/p-200369709A ramble about taxes, J-1 workers, institutional complexity, and the villains who appear when public systems go dark. This piece explores how confusing processes can become cover for exploitation, and why clearer communication matters most when people have no real alternative.Tue, 02 Jun 2026 00:00:00 +0100https://substack.com/home/post/p-200369709https://substack.com/home/post/p-199388090An essay on systems thinking, public communication, and the gap between “we posted the information” and “people knew what to do.” Through the lens of a boil-water advisory, this piece explores how audience access, channel choice, and measurable outcomes determine whether communication actually works.Tue, 26 May 2026 00:00:00 +0100https://substack.com/home/post/p-199388090